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Partnerships
March 28, 2025

EGS Health Partners with Leading Healthcare Systems for Protocol Pilot Expansion

EGS Health announces strategic partnerships with three leading healthcare systems, bringing Protocol Pilot's AI-powered clinical decision support to 15 hospitals across the Northeast region.

Partnership Details

The multi-year agreements include:

Deployment Timeline

Implementation will begin in Q2 2025, with full deployment expected by Q4 2025. Each hospital will receive customized protocol training and comprehensive staff education programs.

Strategic Vision

Jennifer Walsh, CEO of EGS Health, states: "These partnerships represent a significant milestone in our mission to improve clinical decision-making nationwide. We're working with some of the most innovative healthcare systems in the country to deliver better patient outcomes through intelligent technology."

The expansion will serve an additional 2.3 million patients annually and support approximately 4,500 healthcare providers.

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Company News
March 15, 2025

Protocol Pilot Achieves HITRUST Certification for Healthcare Data Security

Protocol Pilot has achieved HITRUST CSF® Certification, demonstrating the platform's commitment to the highest standards of healthcare data security and privacy.

About HITRUST Certification

The HITRUST CSF Certification is recognized as the gold standard for healthcare information security. The rigorous assessment process validates that Protocol Pilot meets stringent requirements across multiple frameworks including HIPAA, NIST, and PCI DSS.

Security Enhancements

Achieving HITRUST certification involved comprehensive evaluation of:

Impact on Healthcare Organizations

Michael Chen, Chief Information Security Officer at EGS Health, explains: "HITRUST certification provides our hospital partners with independent validation that Protocol Pilot meets the most demanding security standards in healthcare. This certification simplifies their vendor risk assessment process and provides confidence in our security posture."

Ongoing Commitment

EGS Health will undergo annual HITRUST reassessment to maintain certification and ensure continued compliance with evolving security standards.

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Product Updates
March 2, 2025

New Integration: Protocol Pilot Now Compatible with Epic and Cerner EHR Systems

Protocol Pilot now offers native integration with Epic and Cerner electronic health record systems, enabling seamless clinical decision support within existing clinical workflows.

Integration Features

The new EHR integrations provide:

Technical Implementation

The integrations utilize HL7 FHIR standards to ensure secure, standardized data exchange. Implementation typically requires 4-6 weeks and includes thorough testing to ensure data accuracy and system performance.

Clinical Benefits

Dr. Lisa Thompson, CMIO at University Medical Center, shares: "Having Protocol Pilot integrated directly into Epic eliminates the friction of switching between systems. Our physicians get intelligent decision support exactly when and where they need it—right in their normal workflow."

Availability

Epic and Cerner integrations are available to all Protocol Pilot customers. Contact our integration team to schedule implementation at your facility.

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Company News
February 20, 2025

Dr. James Patterson Joins EGS Health as Chief Medical Advisor

EGS Health announces the appointment of Dr. James Patterson as Chief Medical Advisor, bringing over 25 years of emergency medicine experience and healthcare technology expertise to guide Protocol Pilot's clinical development.

Background and Experience

Dr. Patterson comes to EGS Health from Massachusetts General Hospital, where he served as Director of Emergency Medicine Innovation and Associate Professor at Harvard Medical School. His career spans clinical practice, medical education, and healthcare technology development.

Key Accomplishments

Vision for Protocol Pilot

Dr. Patterson states: "I've spent my career working to improve clinical decision-making in high-pressure environments. Protocol Pilot represents the most sophisticated and practical clinical decision support tool I've encountered. I'm excited to help shape its development to serve the real needs of frontline clinicians."

Role and Responsibilities

As Chief Medical Advisor, Dr. Patterson will guide clinical validation studies, protocol development, and physician training programs. He will also serve as a key liaison with the clinical community and medical advisory board.

Dr. Patterson will maintain a clinical practice to stay connected with frontline healthcare delivery while leading Protocol Pilot's clinical initiatives.

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Product Updates
October 12, 2025

Protocol Pilot Introduces Voice Integration for Faster, Hands-Free Clinical Decision Support

EGS Health has announced a major enhancement to its AI-powered clinical guideline engine, Protocol Pilot, with the introduction of voice-enabled interaction. Clinicians can now simply speak their queries and receive instant, evidence-based recommendations in clear, concise language — reducing the time spent manually typing or searching for hospital protocols.

This new voice integration marks a significant step toward making clinical decision support more intuitive, efficient, and accessible. Designed in response to feedback from hospital users, the feature enables care teams to access up-to-date medical guidelines, infection control policies, and treatment workflows using natural voice commands, even in high-pressure environments where every second counts.

The voice capability leverages advanced natural language processing (NLP) and context-aware AI algorithms, allowing clinicians to ask complex, case-specific questions — such as “What’s the sepsis protocol for ICU patients?” or “When do I isolate for C. diff?” — and receive precise, hospital-specific answers instantly.

According to EGS Health, the addition of voice interaction significantly enhances usability, reducing cognitive load and improving decision speed by eliminating the need for manual data retrieval. Built within Protocol Pilot’s secure, HIPAA-compliant framework, the feature ensures privacy and compliance while maintaining a seamless experience across desktop, mobile, and integrated EMR systems.

Commenting on the update, Shiva Shankar, Chairman of the EGS Group of Companies, said, “This upgrade reflects our ongoing commitment to human-centred innovation. By enabling voice-based interaction, we’re not just improving convenience; we’re allowing clinicians to focus more on patients and less on screens. It’s about putting clarity and speed back into the heart of care delivery.”

The new voice integration feature is now available across select partner hospitals in the United States, with a full rollout planned in the coming months.

To learn more or request a demo, visit www.protocolpilot.ai or call us at +1 262 3474911

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Product Updates
October 14, 2025

Protocol Pilot Expands AI Capabilities to Process Hospital Operational Data in Minutes

EGS Health has announced a new breakthrough in the functionality of its AI-powered platform, Protocol Pilot, which now extends beyond clinical decision support to optimize hospital operations and resource management. The enhanced system is capable of analyzing and structuring thousands of operational documents, including on-call directories, lab schedules, and departmental availability within minutes.

This update enables hospitals to make faster, data-driven decisions about patient admissions, resource allocation, and staff coordination. For example, the system can process information such as which doctors or labs are on call, which instruments are available for emergency use, and even departmental availability updates like ECHO technicians not being available on specific days. With this intelligence, hospitals can plan admissions and clinical workflows more efficiently, avoiding unnecessary delays or miscommunication.

The AI-powered engine can churn through vast repositories of unstructured data — from phone directories and staff rosters to operational guidelines and automatically organize them into structured, searchable insights. Depending on the size of the hospital or clinic, Protocol Pilot can process hundreds to thousands of documents within minutes, ensuring that decision-makers always have the most accurate and current information available.

According to EGS Health, this development represents a major leap in the platform’s evolution from a clinical guideline engine to a comprehensive hospital intelligence system. By combining clinical clarity with operational visibility, Protocol Pilot is empowering healthcare organizations to function with greater precision and predictability.

Commenting on the update, Shiva Shankar, Chairman of the EGS Group of Companies, said, “Healthcare efficiency isn’t just about clinical accuracy; it’s about operational readiness. With this capability, we’re giving hospitals a real-time command centre that helps them understand their own systems better, anticipate challenges, and respond proactively.”

This feature leverages advanced natural language processing (NLP), document ingestion automation, and AI indexing to turn disparate hospital files into actionable intelligence. It works across multiple document types and integrates seamlessly with hospital information systems, enabling unified access for clinicians, administrators, and operations teams.

The new update reinforces EGS Health’s commitment to continuous innovation, ensuring that Protocol Pilot not only supports clinicians at the point of care but also strengthens hospital operations from the inside out.

To learn more or request a demo, visit www.protocolpilot.ai or call us at +1 262 3474911

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Product Updates
April 15, 2025

Protocol Pilot Launches Enhanced AI Engine with Hospital-Specific Protocol Training

EGS Health is proud to announce the launch of Protocol Pilot's enhanced AI engine, featuring breakthrough capabilities in hospital-specific protocol training and adaptation.

Key Features

The new AI engine brings several significant improvements to the Protocol Pilot platform:

Impact on Clinical Workflow

Early adopters report significant improvements in clinical decision-making efficiency. Dr. Sarah Mitchell, Chief Medical Officer at Regional Medical Center, states: "The enhanced AI engine understands our specific protocols and workflow. It's like having a senior clinician available 24/7 who knows exactly how we practice medicine here."

Implementation and Training

The enhanced AI engine is available to all Protocol Pilot customers through a seamless software update. Our implementation team works closely with each hospital to train the system on their specific protocols and guidelines, typically completing the customization process within 2-3 weeks.

For more information about upgrading to the enhanced AI engine, contact our implementation team.

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Case Study
April 8, 2025

Regional Medical Center Reports 40% Reduction in Clinical Decision Time

A comprehensive 6-month case study at Regional Medical Center demonstrates the transformative impact of Protocol Pilot on clinical workflows and patient care quality.

Study Overview

The study tracked 2,500 clinical decisions across emergency medicine and critical care departments from September 2024 to March 2025. Key metrics included decision-making time, protocol adherence, and patient outcomes.

Key Findings

Clinical Perspective

Dr. James Rodriguez, Emergency Department Director, explains: "Protocol Pilot has fundamentally changed how we approach complex cases. It doesn't replace clinical judgment—it enhances it by ensuring we consider all relevant guidelines and evidence while accounting for patient-specific factors."

Patient Outcomes

The study also documented improvements in patient satisfaction scores (from 4.1 to 4.6 out of 5) and a 15% reduction in average length of stay for critical care patients.

Read the full case study or schedule a demonstration to see Protocol Pilot in action at your institution.